Terms and Conditions

These terms and conditions govern your use of the Liraluck online slot game platform. By accessing or playing Liraluck, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms and conditions, you must not use this service.

Eligibility and Account Requirements

To participate in Liraluck, you must be at least 18 years of age or have reached the legal gambling age in your jurisdiction, whichever is higher. You are responsible for ensuring that your use of this platform complies with all applicable laws in New Zealand. When creating an account, you must provide accurate and complete information. You may only register one account, and sharing or transferring your account to another person is strictly prohibited. We reserve the right to verify your identity at any time and may suspend or terminate your account if you fail to provide requested documentation. You must maintain the confidentiality of your login credentials and are fully responsible for all activities that occur under your account.

Game Rules and Betting Limits

Liraluck operates on a random number generator system that ensures fair and unpredictable outcomes for every spin. All game results are final and cannot be altered once a spin has been completed. The following table outlines the standard betting parameters:

We reserve the right to modify betting limits, game features, or payout structures at any time without prior notice. Any changes will apply to spins made after the modification takes effect. In the event of a technical malfunction, all affected game rounds and payouts are void. If a disconnection occurs during gameplay, any incomplete game round will be resolved according to the game state at the time of disconnection, and your balance will be updated accordingly.

Payment Terms and Withdrawals

All deposits and withdrawals are processed in New Zealand dollars unless otherwise specified. Deposits are credited to your account immediately upon confirmation from the payment provider. Withdrawal requests are subject to verification procedures and may take between 1 to 5 business days to process, depending on the payment method selected. The following table shows standard processing timeframes:

You may be required to verify your identity before processing a withdrawal. Minimum withdrawal amounts apply and are specified in your account settings. Any fees charged by third-party payment providers are your responsibility. We reserve the right to request additional documentation to prevent fraud or money laundering. Winnings from bonus funds may be subject to specific wagering requirements as outlined in the promotional terms.

Safe Gaming and Responsible Play

Liraluck is committed to promoting safe gaming practices and protecting players from gambling-related harm. We provide tools to help you maintain control over your gaming activity, including deposit limits, session time reminders, and self-exclusion options. You can set daily, weekly, or monthly deposit limits through your account settings, which will take effect immediately. If you believe you may have a gambling problem, we encourage you to seek support from professional organisations such as the Gambling Helpline New Zealand. Self-exclusion options are available for periods ranging from 24 hours to permanent closure. During a self-exclusion period, you will not be able to access your account or create new accounts. We also offer reality checks that notify you at regular intervals about the duration of your gaming session. It is your responsibility to gamble within your means and to recognise when gaming is no longer entertainment.

Limitation of Liability and Dispute Resolution

Liraluck and its operators are not liable for any indirect, consequential, or incidental damages arising from your use of the platform. Our total liability to you for any claims related to these terms and conditions shall not exceed the amount you have deposited into your account in the 12 months preceding the claim. We are not responsible for losses resulting from technical failures, internet connectivity issues, or circumstances beyond our reasonable control. In the event of a dispute regarding game outcomes or account transactions, you must notify us within 14 days of the incident. All disputes will be reviewed by our customer support team, and we will make reasonable efforts to resolve the matter fairly. If you are unsatisfied with the resolution, you may escalate the complaint to the relevant regulatory authority. These Liraluck terms and conditions are governed by the laws of New Zealand, and any legal proceedings must be brought in New Zealand courts. We reserve the right to amend these terms at any time, and continued use of the platform constitutes acceptance of any modifications.